frequently asked Questions
View the most frequently asked questions
If you need assistance, please contact our customer service here . We are here to answer any questions you may have.
The 01 cut is the ideal option for those looking for natural volume and hair full of life. Available in two models, Indetecta, Naturalis and Naturalis plus . We deliver the prosthesis ready to use, already cut according to your fingerprint or measurements and styled according to the number of the cut you have chosen. This means that it is immediately ready to be worn, without additional adjustments, for a practical and quick solution. Enjoy voluminous and natural hair from the moment you receive it, with easy maintenance and long-lasting fixation.
Delivery times for ready-to-use prosthetics are 14 to 20 working days.
This solution allows you to be completely autonomous in the installation and maintenance of your prosthesis. We provide detailed tutorials on taking measurements, installing the prosthesis and maintaining it. This way, you are completely free to manage your prosthesis with confidence, in the comfort of your home.
1. Select the model and cut
Choose the cut and model that suits you from the options offered.
2. Order easily
Place your order in just a few clicks and take advantage of our quality services.
3. Delivery of your prosthesis
Receive your ready-to-use prosthesis and apply it using our tutorials.
View the most frequently asked questions
The delivery time for ready-to-use prostheses may vary depending on different cuts but is on average 14 to 23 working days , after validation of the order.
KAPILLUS™ hairpieces are the perfect solution to ensure the return of abundant hair. However, it is important to have enough hair on the sides and above the temples, to ensure an invisible and natural transition.
Hair supplements can be tested easily and without risk. Find out for yourself what quality of life they provide and whether you like them in your daily life. They do not leave any scars, do not destroy natural hair and you can decide at any time whether you want to continue using them or not.
Yes, if you already have your fingerprint, you can send it by mail to the following address: Rue de l'Auberge 5, 1820 Territet, Switzerland .
If you follow our advice and manage to adopt a good routine, you can wear a hairpiece for up to 8 months. External influences are of course also decisive: in summer, for example, the prosthesis is more stressed by sunlight or sea bathing than in winter. We remedy this with innovative care products and high hair quality.
If you have any fit issues, you can contact our customer service for advice or to arrange an alteration if necessary.